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Privacy Policy

CI Promotions ("Company," "we," "our," or "us") values your privacy and is dedicated to protecting your personal information. This Privacy Policy outlines the types of data we collect, how it is used, shared, and protected, and your rights regarding your information when you visit our website, communicate with us, or use our services.

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1. Information We Collect
Personal Information: When you engage with us—through placing an order, signing up for newsletters, or requesting a quote—we may collect personal information that can be used to identify you, such as:

  • Name, email address, phone number, and mailing address

  • Company name and job title

  • Order history and preferences related to our products and services

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Non-Personal Information: We collect certain data automatically when you visit our website. This includes:

  • Usage Data: Your IP address, browser type, time zone, referring URLs, and interaction patterns on our site.

  • Device Information: Information about the device used to access our services, including hardware model and operating system.

  • Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to analyze traffic, enhance user experience, and personalize content.

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2. How We Use Your Information
We use the data we collect for various legitimate business purposes, including:

  • Providing Services: To fulfill orders, process payments, and deliver promotional products to you.

  • Customer Support: To respond to your inquiries, assist with order tracking, and provide other customer service.

  • Marketing and Communications: With your consent, we may send promotional materials, newsletters, and special offers tailored to your interests. You may unsubscribe at any time.

  • Personalization and Analytics: To analyze and improve our website, services, and marketing efforts, tailoring content to fit user preferences.

  • Legal Compliance: To comply with applicable legal obligations, resolve disputes, and enforce our agreements.

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3. How We Share Your Information

  • Service Providers: We may share personal information with third-party service providers who assist us with our operations, such as payment processing, order fulfillment, website analytics, and email distribution. These providers only use information as instructed and are obligated to protect your data.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction, in accordance with legal obligations.

  • Legal and Compliance: We may disclose information if required by law or in good faith belief that such disclosure is necessary to:

    • Comply with a legal obligation or respond to a request from law enforcement or other government agencies.

    • Protect the rights, property, or safety of CI Promotions, our customers, or the public.

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4. Cookies and Other Tracking Technologies
Our website uses cookies and similar tracking technologies to:

  • Enhance user experience: Remember user preferences and settings.

  • Analyze website performance: Track user interactions to improve content and functionality.

  • Target advertisements: Display relevant ads to users based on browsing behavior. You may disable cookies via your browser settings; however, this may impact the functionality and experience on our website. For more information on managing cookies, please see our Cookie Policy.

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5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include, but are not limited to:

  • Data Encryption: Sensitive information is encrypted during transmission.

  • Access Controls: Access to personal data is restricted to authorized personnel only.

  • Regular Audits and Testing: We periodically review our security measures and conduct vulnerability assessments. While we strive to protect your data, no security system is infallible, and we cannot guarantee absolute security.

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6. Retention of Personal Information
We retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, or resolve disputes. When no longer required, personal data is securely deleted or anonymized.

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7. Your Rights and Choices

  • Access and Correction: You have the right to access your personal information and request corrections for any inaccuracies.

  • Data Portability: You may request a copy of your information in a structured, machine-readable format.

  • Right to Deletion: Under certain circumstances, you may request that we delete your personal information. Note that we may retain some data as required by law or for legitimate business purposes.

  • Opt-Out of Marketing: You may opt out of marketing emails by following the unsubscribe link in our communications or contacting us at info@cipromotions.com.

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8. Children’s Privacy
Our website and services are intended for business use and are not directed toward individuals under the age of 16. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected data from a minor, we will take appropriate measures to delete the information.

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9. International Data Transfers
If you are accessing our website from outside of Canada, be aware that your information may be transferred to, stored, and processed in Canada or other countries where our service providers operate. By using our website, you consent to such transfers in compliance with applicable data protection laws.

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10. Third-Party Links
Our website may contain links to external sites not operated by CI Promotions. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

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11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When updates are made, the "Last Updated" date will be revised. We encourage you to review this Privacy Policy regularly to stay informed of how we protect your information.

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12. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:

info@cipromotions.ca
CI Promotions, 8520 Jane Street, Concord, ON, Canada, L4K 5A9
By Phone: [Insert Contact Number]
Thank you for trusting CI Promotions with your personal information. We are committed to safeguarding your data and enhancing your experience with us.

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